Terms and Conditions

1. Scope and contracting party

These terms apply to bookings of accommodation at Sky Guest House — The Ocean Breeze Residences in Limbola, Limbe, Cameroon, made through this website. Differing terms of the guest do not form part of the contract unless we agree to them expressly in text form.

The guest's contracting party is:

Drei R GmbH
Bersrödelweg 6
35418 Buseck
Deutschland

2. How the contract is formed

The presentation of the units on this website is not a binding offer but an invitation to book.

By pressing the button marked “book with obligation to pay”, the guest makes a binding offer. The contract is formed once we confirm the booking in text form. The confirmation is sent to the e-mail address provided immediately after payment is received.

The selected period is held for 30 minutes from the moment the booking is submitted. If no payment is received within that time, the booking lapses, the period is released again and no contract is formed.

3. Prices and payment

All prices are in euro and include value added tax where applicable. The total consists of the accommodation price for the nights booked and the one-off final cleaning. It is shown in full and itemised before the booking is completed.

The total is payable in full at the time of booking. Payment is handled by the payment provider Stripe. Card details are processed there only; we do not receive them.

Charges levied on site by local authorities are not part of the accommodation price. Where such charges are known to us, we point them out before booking.

4. Services, arrival and departure

We owe the provision of the unit booked, for the period booked, in contractual condition, for the number of people stated at the time of booking.

The unit is available from 14:00 on the day of arrival and must be vacated by 11:00 on the day of departure. Different times are possible but require prior agreement.

Occupancy by more people than booked is not permitted. In such a case we may charge an additional amount or refuse to accommodate the additional people.

5. Cancellation by the guest

The guest may withdraw from the contract at any time. What matters is when the declaration in text form reaches us. Please quote the booking reference.

On cancellation the following shares of the accommodation price become payable. The final cleaning is refunded in full in every case, as it does not arise:

The amounts above are liquidated damages. They take into account the expenses usually saved and the letting that is usually possible instead.

The guest expressly retains the right to prove that no loss arose at all, or that it is substantially lower than the flat rate. In that case only the lower amount proven is owed.

If we are able to let the unit for the cancelled period, we credit the proceeds less any additional costs incurred. Refunds are made by the same means of payment used for the booking.

We recommend taking out travel cancellation insurance.

6. Changing the dates

Up to 30 days before arrival the stay may be moved once, free of charge, to another date within the following twelve months, provided the unit is available. Any difference in price is to be settled.

Later changes are treated as a cancellation followed by a new booking.

7. Late arrival and no-show

If the guest arrives later without notice, we hold the unit until the end of the following day. After that we may let it otherwise; the claim under clause 5 remains.

If the guest does not arrive at all, the last tier of the table under clause 5 applies. The right to prove a lower loss remains here as well.

8. Cancellation by the operator

We may withdraw from the contract if payment fails to arrive despite a reminder with a deadline, if the unit becomes unusable through force majeure or another event for which we are not responsible, if the booking was made on misleading statements as to the purpose of the stay or the number of people, or if there is good reason to assume that the stay would endanger orderly operation or safety.

In these cases we refund any amounts already paid without delay and in full, unless the guest is responsible for the withdrawal. The guest has no further claims.

9. Obligations of the guest

The unit is to be treated with care. Damage is to be reported to us without delay; the guest is liable for culpably caused damage under the applicable law.

Smoking is not permitted indoors. Between 22:00 and 07:00 please respect the quiet hours. Events and the use of the rooftop for celebrations require prior agreement and are not part of an ordinary accommodation booking.

Use of the pool is at your own risk. Children must be supervised.

10. Liability

We are liable without limitation for damage arising from injury to life, body or health, and for intent and gross negligence.

In the case of simple negligence we are liable only for breach of an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the guest may rely, and limited in amount to the foreseeable damage typical for this type of contract.

Statutory provisions apply to property brought in. Valuables should be kept in the safe provided.

11. No right of withdrawal

For contracts on accommodation for a specific date or period there is no statutory right of withdrawal (section 312g(2) no. 9 of the German Civil Code). The cancellation terms under clause 5 apply instead.

We point this out separately before the booking is completed.

12. Dispute resolution

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.

13. Applicable law

The law of the Federal Republic of Germany applies. Mandatory consumer protection provisions of the state in which the guest has their habitual residence remain unaffected.

If the guest is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is the registered office of the operator.

14. Final provisions

Amendments and additions to this contract require text form.

Should any provision be or become invalid, the validity of the remaining provisions is unaffected.

The German version of these terms prevails. The English and French versions are provided for convenience.